What is QPlus?

1. QPlus in plain language

QPlus is a mobile app and support solution that helps an estate, body corporate, HOA, property manager or approved community provide residents and authorised users with estate communication, service requests, notices, support workflows, approved documents, alerts and selected estate-approved services through a mobile experience.

2. Who QPlus is for

• Estate communities, homeowners associations, body corporates and property portfolios that need an organised resident communication and service channel.
• Managing agents, estate administrators, trustees or approved representatives who need support with resident-facing technology.
• Residents, tenants, owners, contractors or authorised users who are allowed by the estate or client to use the app.

3. Who pays Techiprop

QPlus is generally supplied to an approved estate, client, managing agent, property community or authorised business customer. These clients may pay Techiprop for setup, configuration, onboarding, software access, administration, support, customisation, reporting or provider portal support.

Normal resident app access is not presented as an investment, financial product, deposit account or income opportunity.

4. QPlus revenue model

Techiprop may earn revenue from QPlus through written quotes, invoices or service agreements for setup fees, configuration, software licensing or access, monthly support, administration, customisation, provider portal support and other agreed professional or technology services.

Where approved micro-service providers use QPlus features, they may be charged setup, support, administration, portal-access or technology fees where applicable and agreed in writing.

5. What QPlus is not

QPlus does not promise sales volumes, provider income, guaranteed orders, guaranteed estate revenue or guaranteed returns.

6. Closed-loop or in-app credit functionality

If and where QPlus enables app-based credit or service-balance features, such features are intended only for controlled, closed-loop use within the approved QPlus environment and for authorised services made available to the relevant estate or app community. They are not intended to operate as a bank account, open wallet, cash-transfer service, remittance service, lending product, gambling facility, or public payment system, and may not be used for cash withdrawals, peer-to-peer transfers, unauthorised third-party payments, prohibited goods or services, or any activity that is not approved by QPlus, the relevant estate, the payment provider, banking partners, card schemes, or applicable law.

7. Service delivery

After acceptance of a quotation or service agreement, QPlus delivery may include setup, configuration, module activation, user onboarding, administrator access, support guidance, training, testing and go-live assistance. Timelines depend on estate approvals, information received, module scope, user lists, integrations and third-party dependencies.

8. Support, disputes and refunds

Support queries can be sent to info@techiprop.com. Payment issues, refunds, reversals, wallet/credit issues and chargebacks are handled according to the applicable quote, Payment Terms, Refund and Cancellation Policy, Service Delivery Policy and payment provider rules.